Support Lines


ONE80TC is a not-for-profit organisation, established in 1977 to provide long-term residential treatment and rehabilitation services for young men (aged 18-35) wanting to overcome addiction and other life controlling issues.

Phone: 1800 679 657

AIDS Council of NSW – ACON (NSW)

ACON is a health promotion organization with a central focus on HIV/AIDS. Provides HIV prevention, health promotion, advocacy and care and support services

Phone: 1800 063 060

Alcohol & Drugs Information Service

Druginfo is the official NSW Government website on drug issues. It outlines Government policies on drugs including factsheets on illicit drugs, information on legal issues, plus information on the role of parents, families, and the broader community in reducing drug abuse.

Phone: 9361 8000 or 1800 422 599 (outside Sydney)

Beyond Blue

beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.   beyondblue is a bipartisan initiative of the Australian, state and territory governments with a key goal of raising community awareness about depression and anxiety, and reducing stigma associated with the illness

Phone: 1300 22 4636

Family Planning NSW

Family Planning NSW is the organisation to go to when it comes to reproductive and sexual health in NSW.  It is an independent, not-for-profit organisation focused on the promotion, collection and dissemination of reproductive and sexual health knowledge and information.

Phone:  1300 658 886

Gamblers Anonymous (NSW)

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

Phone: 9564 1574

Dial-A-Mum Inc (NSW)

Telephone counselling for anyone of any age.

Phone: 02 9477 6777 (Local)

Gay and Lesbian Youth Services (NSW)

Twenty 10 is a community based, non profit state-wide organisation. Twenty 10 work with and support young people of diverse genders, sexes and sexualities, their families and friends. They aim to be a beacon of strength and acceptance – supporting young people to build resilience and achieve their potential.

Twenty10 is a free and confidential service. It is a safe place and staff deal with all enquiries in an understanding, supportive and confidential manner.

Phone: 1800 652 010


Headspace is the national youth mental health foundation.  If you’re 12-25, you can get health advice, support and information from headspace. With centres all around Australia, headspace can help you with general health, mental health and counselling, education, employment and other services and alcohol and other drug services.

Phone: 1800 650 890

 HIV Information Line (NSW)

The New South Wales HIV Information Line is a service for the whole of NSW. The Service has operated from the Albion Street Centre since 1985, providing telephone information, support and referral about HIV and related issues.

Phone: 1800 451 600 (Free)

 Kids Helpline

Kids Helpline is Australia’s only free, private and confidential, telephone and online counseling service specifically for young people aged between 5 and 25.

Phone: 1800 55 1800


Lifeline provides access to crisis support, suicide prevention and mental health support services.  Lifeline also provides national services and campaigns that promote emotional wellbeing, encourage help seeking, and address suicide prevention and awareness.

Phone: 13 11 14

Mates In Construction

MATES in Construction (MiC) helps construction workers deal with mental health and wellbeing issues by providing suicide awareness and prevention programs.  It was discovered following a major study into suicides that construction workers, and in particular apprentices, are significantly more at risk then the general public of completing suicide.  The MiC programs are funded by the Federal Government and are designed to raise awareness on sites, make it easier to get help when needed, and promotes ‘mates helping mates’.

Phone:  1300 642 111 (24/7 helpline)

Mensline Australia

MensLine Australia is a professional telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Phone: 1300 78 99 78

Mental Health Information Service (NSW)

Mental Health Information Service (NSW) provides information about anxiety, depression and mental illness, as well as ways to boost your mental health. We also run support groups for people with anxiety disorders and can present at your school, community organisation or workplace.

Phone: 1300 794 991 (Free)

NSW Sexual Health Infoline (NSW)

Sexual health nurses, doctors and counsellors will answer your questions on sexual health and sexually transmissible infections. They can also provide referrals to services close to you.  The NSW Sexual Health Infoline is a NSW Health funded collaboration between Sydney Sexual Health Centre and the NSW STI Programs Unit

Phone: 1800 451 624 (Free)


The OzHelp Foundation is a not for profit, community based mental health support organisation (ACT/Regional NSW) with a focus on suicide prevention in industry workplaces. Built on a vision to enhance the resilience of workers, the OzHelp Foundation also seeks to strengthen the influence and support of leaders within industry, community and corporate groups.

1300 OZHELP (1300 694 357)

Sane Helpline

SANE Australia is a national charity working for a better life for people affected by mental illness – through campaigning, education and research.

SANE conducts innovative programs and campaigns to improve the lives of people living with mental illness, their family and friends. It also operates a busy Helpline and website, which have thousands of contacts each year from around Australia.

Phone: 1800 18 7263

SIDS and Kids (NSW)

SIDS and Kids NSW support families who experience the death of their baby or young child during pregnancy, birth, infancy and childhood.

Phone: 1800 651 186

Suicide Callback Service

The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia.

Phone: 1300 65 94 67